Customer Care & Scheduling Specialist

Company: Anderson Mechanical Inc.
Location: Pascagoula
Posted on: February 16, 2026

Job Description:

Job Description Job Description Benefits: Employee discounts Health insurance Opportunity for advancement Paid time off Profit sharing Training & development Tuition assistance Competitive salary Job Title: Customer Care & Scheduling Specialist Were looking for a Customer Care & Scheduling Specialist to join our team! This role is the first line of communication with our customers and is responsible for providing excellent service, scheduling appointments, and promoting additional services. Key Responsibilities: Answer incoming calls and book service appointments. Confirm daily schedules with customers and ensure technicians have jobs assigned with necessary materials. Proactively engage with past customers to encourage retention and schedule new services. Promote and sell additional services like dryer vent cleanings and HVAC maintenance plans. Earn commissions for successfully scheduling and selling paid services. Compensation: Base hourly pay commission for services sold. What We Need: An organized, friendly, and goal-driven individual who thrives in customer service and enjoys selling. QUALIFIED? >>>>>>>WE'VE MADE IT SO EASY! >>>>>>>>>>>TEXT - FUN to 228-205-2708 to start the hiring process! (Only use the letters FUN. No other digits.)

Keywords: Anderson Mechanical Inc., New Orleans , Customer Care & Scheduling Specialist, Sales , Pascagoula, Louisiana