Licensed Insurance Customer Service Representative

Company: Fourrier Agency Inc.
Location: Baton Rouge
Posted on: February 17, 2026

Job Description:

Job Description Job Description We are celebrating 80 years of serving Baton Rouge and the surrounding communities. As a third-generation, family-owned independent agency, we are deeply rooted in service, integrity, and treating customers the way we would want to be treated. Our culture is team-oriented and family-driven, with a strong focus on community involvement, long-term relationships, and exceeding expectations in everything we do. Weekly team meetings encourage camaraderie, collaboration, and growth so we can better serve our clients. We are seeking an experienced Customer Service Representative to join our established and growing agency. This role focuses on relationship-based sales, portfolio management, and consultative conversations that help clients understand risk and make informed coverage decisions. You will manage and grow a book of business while working closely with a supportive team in a non-corporate, service-first environment. Flexible work schedule Health and dental insurance Bonus opportunities Mon through Fri schedule with evenings and weekends off Office Snacks & Coffee If you are ready to grow, compete, and be rewarded for your effort, apply today! Benefits Annual Base Salary Based on Experience Flexible Schedule Health Insurance Dental Insurance Hands on Training Mon-Fri Schedule Evenings off Weekends off Bonus Opportunities Licensing Assistance Work-Life Balance Holidays Off Professional Development Mentorship Continuing Education Opportunities Team Building Activities Equipment Provided Office Snacks and CoffeePaid Time Off (PTO) Retirement Plan Paid Time Off (PTO) Responsibilities Develop and manage a portfolio of personal lines insurance clients Utilize AMS360 to service accounts, process policy changes, manage renewals, and document interactions Generate new business through referrals, networking, and community presence Collaborate with team members to ensure timely communication and accurate policy handling Mentor or support team members as experience and leadership responsibilities grow Requirements An active Property and Casualty insurance license required Prior insurance sales or service experience Strong consultative selling and communication skills Proven ability to build and maintain long-term client relationships Proficiency with AMS360 strongly preferred Comfortable handling renewals, policy changes, and account documentation

Keywords: Fourrier Agency Inc., New Orleans , Licensed Insurance Customer Service Representative, Sales , Baton Rouge, Louisiana